Business Resiliency

As developments continue to unfold in response to the spread of COVID-19, we know many small businesses have questions about implications in the workplace and funding options to help bolster their businesses during this difficult time. On this page, we are compiling relevant tips and resources on business resiliency.

All about the customer, Productivity tools
National

Salesforce

Salesforce CRM

Salesforce is an all-in-one, cloud-based solution that has everything you need in CRM software. Although this software is typically associated with larger businesses and enterprises, Salesforce's small business edition lets you take advantage of the product's robust set of CRM tools and resources at an SMB-friendly price. Part of Salesforce Small Business Solutions, the platform includes key features like lead generation, contact and opportunity management, sales forecasting, and workflow automation. There is a free nonprofit edition.

Audience: Small Business Owners, Non-profits

All about the customer, Marketing tools, Productivity tools
National

Vtiger

Vtiger CRM

Vtiger includes sales, marketing, and help desk features in their all-in-one plan, and also offers a sales-only CRM for those just looking to get their feet wet. It also includes project and inventory management, telephony, social media integration, and internal collaboration.

Audience: Small Business Owners, Self-employed, Non-profits

All about the customer, Marketing tools, Productivity tools
National

Zoho

Zoho CRM

This CRM offers customization options to accommodate growing teams and artificial intelligence tools to help high-volume teams identify qualified leads.

Audience: Small Business Owners, Self-employed, Non-profits

All about the customer, Marketing tools, Productivity tools
National

Freshsales

Freshsales CRM

This CRM is designed to allow anyone to jump in and immediately use even its most advanced features. As a small business, you cannot afford to spend like an enterprise on a CRM platform; at the same time, your size shouldn’t prevent you from enjoying CRM’s benefits. With Freshsales, you can set yourself up for sustainable growth with a small business CRM which provides extensive features at affordable prices.

Audience: Small Business Owners, Self-employed, Non-profits

All about the customer, Marketing tools, Productivity tools
National

HubSpot

HubSpot CRM

HubSpot offers a full stack of software for marketing, sales, and customer service, with a completely free CRM at its core.

Audience: Small Business Owners, Self-employed, Non-profits

Getting online, Payment processing, Selling online
National

Small Business Trends

What is the Best Platform to Sell Products Online?

Retailing over the internet or e-commerce has forever changed the nature of retailing. The advent of digital technology has enabled small businesses to run their company more efficiently and profitably. By keeping their fingers on the pulse of technological innovations, small businesses can increase their productivity as well as their market share. The barrier to entry in retail-oriented endeavors is fast becoming smaller as more entrepreneurs choose the internet over storefronts. Early adopters of technology have made e-commerce a key component of their daily operations of their business.

Audience: Small Business Owners, Self-employed

Getting online
National

Fundera

50 Free Tools to Help Grow Your Small Business

Being an entrepreneur can feel intimidating and isolating, especially in the beginning. But thanks to the Internet, you don’t have to go it alone. There are a ton of free tools online that can help you grow your business, as well as free trials available for online products that will simplify your marketing and management processes. Check out 50 favorite free or free-trial tools and resources to make the day to day of growing your business a whole lot easier.

Audience: Small Business Owners

Selling online
National

CoverWallet

How to Increase Your Capacity for Online Delivery Services

It’s not just restaurants that have benefited from the recent boom online ordering. Consumers are taking advantage of services to have food, groceries, clothing, and household items delivered to their front door. As small businesses begin the process of reopening, delivery services are expected to remain a popular option for consumers.

Audience: Small Business Owners, Self-employed

All about the customer, Productivity tools
National

Zapier

The 9 best CRMs for small business

Customer relationship management (CRM) software should be the hub of your company's interactions with all of your current and future customers. CRMs manage contacts, track sales, record activities, send emails, make calls, and dozens of other functions. Some include features that let you manage projects, automate processes, build reports, or market your business. To help your search, Zapier tested several dozen platforms that are designed specifically for small businesses or have features suited to small teams.

Audience: Small Business Owners, Self-employed, Non-profits

Getting online, Marketing tools, Selling online
National

GoDaddy

GoDaddy: Website builder + built-in marketing tools

First you make your website, then you hope people show up. But just because you built it, doesn’t mean that anybody will visit. You need a way to drive people to your site in almost every way possible.

Audience: Small Business Owners, Self-employed, Non-profits

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