Other COVID-19 resources

As developments continue to unfold in response to the spread of COVID-19, we know many small businesses have questions about implications in the workplace and funding options to help bolster their businesses during this difficult time. On this page, we are compiling relevant tips and resources such as unemployment, paid family leave, paid sick leave, healthcare and more.

General Small Business
California

California Small Enterprise Task Force

California Small Enterprise Task Force: Small Business Crisis Hotline

The California Small Enterprise Task Force (CASE Force) is a consortium of legal, financial, and nonprofit professionals working together to connect California small businesses with the resources they need during the COVID-19 pandemic. The task force is focused on collecting local, state, federal, and private/nonprofit resources for California small businesses impacted by COVID-19 and disseminating this information in a digestible way as quickly as possible. In addition, the task force provides small businesses with weekly access to live support from lawyers and financial professionals via virtual office hours.

Area served: California
Audience: Small Business Owners, Self-employed, Non-profits

Emergency capital, Business assistance
Illinois

Business Interruption Grants Program (BIG)

Illinois Business Interruption Grants (BIG)

The BIG program will provide $60 million to businesses who have experienced losses or business interruption due to the COVID-19 crisis and civil unrest.

Area served: Illinois
Audience: Small Business Owners

General Small Business
California

The City of Long Beach

Meal Delivery to Long Beach Residents

The City of Long Beach is soliciting proposals to partner with multiple local restaurants to deliver up to three nutritious daily meals to qualified individuals enrolled in the program. 

Area served: Long Beach, California
Audience: Small Business Owners

Business assistance
Colorado

Lew's List

COVID-19 Finance Assistance Network

A group of financial professionals offering free service to companies trying to respond to the Covid-19 crisis.

Area served: Colorado
Audience: Small Business Owners, Self-employed, Non-profits

Business assistance
California

California Small Business Development Center (SBDC) - Capital Region Lead Center

Hot Lines for Small Businesses Impacted by COVID-19

The California SBDC network has a number of hotlines set up to assist small business owners.

Area served: California
Audience: Small Business Owners, Self-employed

Business assistance
California

UC Berkeley

Pro bono legal advice

UC Berkeley Law is working to match small business owners with University of California Berkeley Law students who will help them navigate the CARES Act. 

Area served: California
Audience: Small Business Owners, Self-employed

Business assistance
California

Sacramento Metro Chamber of Commerce and Sacramento Asian Pacific Chamber of Commerce

Rapid Response Business Triage/Assistance

**Update** The Sacramento Metro Chamber of Commerce and Asian Pacific Chamber of Commerce team is available Monday through Friday 8:00 am – 4:00 pm with voicemail capabilities 24/7. Assistance will be available in English, Spanish, Mandarin and Vietnamese languages. 1-833-391-1919

The Sacramento Metro Chamber of Commerce and Sacramento Asian Pacific Chamber of Commerce have partnered to provide a free business support hotline for the small business community. Their team can answer general business questions, human resources and legal issues, and navigate borrowers through a variety of financing tools including the SBA Economic Injury Disaster Loan Program and Paycheck Protection Program.

Area served: Sacramento, California
Audience: Small Business Owners

General Small Business
Arkansas

State of Arkansas

Quick Action Closing Fund

The Quick Action Closing Fund allocation will prioritize companies that are in the supply chain of essential goods and services, including healthcare, food manufacturers, and logistics. The allocation from the Attorney General will support small businesses. The program includes both loan guaranties and direct lending to businesses. Contact by email or phone: [email protected] / 501-682-1121

Area served: Arkansas
Audience: Small Business Owners

General Small Business
Colorado

Support CO Local

Support CO Local

**Update** This is a dead link, Web page through squarespace States "Expired".

Support CO Local is helping local businesses in Colorado sell gift cards in order for them to keep revenue coming in during their closure for the COVID-19.

Area served: Colorado
Audience: Small Business Owners, Self-employed

Business assistance
Colorado

Colorado, Office of Economic Development and International Trade (OEDIT)

Colorado COVID-19 Business Resource Center

These resources provide state and federal COVID-19 announcements, programs, and information relevant to Colorado businesses.

Area served: Colorado
Audience: Small Business Owners, Self-employed

Pages

National Resources

Web presence
National

Grow.Google

Grow with Google

Learn how to manage your business remotely by using digital tools that help you connect with customers and work more efficiently.

Audience: Small Business Owners, Self-employed, Non-profits

Pivoting your business
National

Alignable

How 11 Small Businesses Are Bouncing Back Stronger

What businesses owners are doing to bounce back even stronger than before is not merely inspiring—their stories also are filled with practical advice and actionable strategies.

Audience: Small Business Owners

Employee relations
National

Society for Human Resource Management - SHRM

Support Employees with High-Risk Concerns

When conversations arise about COVID-19 concerns, HR professionals and managers can support their high-risk employees in three ways:

1. Allow flexibility when possible.

Be open to requests from employees for accommodations such as telecommuting and working from home if that is an option. A willingness to listen and discuss concerns is key.

"Every individual may have a different degree of concern regarding the virus, and we don't all [show] why our concern might be greater or less," said Elaine Farndale, acting director of Pennsylvania State University School of Labor and Employment Relations.

Audience: Small Business Owners

Acquiring customers
National

Business.com

Customer Retention Management During Covid-19

Many business owners and growth strategists are familiar with the age-old statistic that acquiring a new customer can cost five times more than retaining an existing customer. This makes customer retention especially important for every business to master, especially during the coronavirus pandemic, when customer spending is at an all-time low. Read on to learn how to calculate customer retention and the 10 easy and affordable ways to keep your customers coming back to your business. 

Audience: Small Business Owners

Acquiring customers
National

Boston Consulting Group - BCG

Leading Sales Through the COVID-19 Crisis

Once sales leaders have stabilized the immediate situation, they must turn to what it will take to sustain momentum despite social distancing around the globe and invest to rebound in the recovery. Companies in every industry have the opportunity to come out of the crisis as winners. In fact, 14% of companies were able to not only accelerate growth but also increase profitability during the past four recessions, according to a recent BCG study.

Audience: Small Business Owners

Acquiring customers
National

Capterra

Brand Loyalty After a Crisis

Focus on three things to increase brand loyalty during COVID-19.

Audience: Small Business Owners

Web presence
National

Business 2 Community

A Guide to Crisis Email Marketing

We live in an era where 90% of customers research a company online before buying from them, and any particularly poor or embarrassing messaging choices can easily make news in your industry. As a result, your copy and messaging need to evolve and be sensitive to the current reality.

Audience: Small Business Owners

Health and safety regulations
National

US Chamber of Commerce

A Guide to Reopening Your Business

Reopening plans may vary by state and industry, but when it’s time to reopen your business after COVID-19, we’re here to help you with the tools and strategy you need to communicate with your employees, customers and business partners.

Audience: Small Business Owners

Health and safety regulations
National

National Governors Association

State Breakdown of Reopening Guidance for Business Reopenings

This list is not exhaustive of statewide actions. This list addresses statewide guidance for businesses and does not address county or municipal guidance. State reopening actions will continue to be tracked and updated within this chart.

Audience: Small Business Owners

Taxes
National

MarketWatch

Postponed Federal Tax Returns Filing Deadlines / Tax Relief

Deadlines to file the following returns that would otherwise be due on April 15 are postponed to July 15.

  • 2019 individual federal income tax returns (Form 1040)
  • 2019 federal income tax returns for C corporations (Form 1120) that use the calendar year for tax purposes
  • 2019 federal income tax returns for trusts and estates (Form 1041) that use the calendar year for tax purposes.
  • 2019 federal gift tax and GSST returns (Form 709).

These returns would otherwise be due on April 15, but you now have until July 15 to file them without having to submit an extension request to the IRS.

Audience: Small Business Owners

Web presence
National

Search Engine Land

COVID-19 Checklist for Businesses

For businesses that are significantly impacted by the crisis, it may be necessary to explain how you’re adapting on a dedicated page or right on your homepage. In your statement, outline the situation for your customers and keep this information up-to-date.

Audience: Small Business Owners

Web presence
National

Compulse

Re-engineering Your Business Web Presence

Businesses around the world are facing dilemmas due to quarantine restrictions, travel bans, event cancellations, and more. While the fates of many businesses have yet to be determined, many establishments are using this trying time as an opportunity to maintain relationships with customers by re-engineering their digital presence to include solutions to help them continue to get the products and services they need.

Audience: Small Business Owners, Self-employed

Business interruption insurance
National

Pillsbury Law Firm

Business Interruption Claims During Wide-Impact Catastrophes

Companies are facing unique challenges to their businesses, including supply chain interruptions, employee and customer safety concerns and government regulations, restrictions and shutdowns. Wide-impact catastrophes like this pandemic will cause tremendous and long-lasting economic damages. And while policyholders have procured insurance to protect themselves from such catastrophic events, business interruption claims are frequently the most difficult and hotly contested of insurance claims. Wide-impact catastrophes often heighten those challenges, given in part to the complexities of measuring business interruption claims. One common dispute is whether the measurement of business interruption should account for the post-loss economic conditions of the impacted area.

Audience: Small Business Owners

Taxes
National

American Institute of Certified Public Accountants - AICPA

COVID-19 tax relief

Even though the IRS announced extensive filing and payment relief in Notice 2020-23 for deadlines occurring between April 1 and July 15, your clients might have pushed to file their returns early. This could be the case if clients needed to obtain their refunds quickly or perhaps because their economic impact payments were higher based on their 2019 tax returns than their 2018 tax returns. This difference could occur, for example, because clients retired or lost their jobs in 2019 (which might lower adjusted gross income below the phaseout) or had a baby (which would qualify for the $500 additional payment).  

Audience: Small Business Owners

Business interruption insurance
National

The National Law Review

Overview of Business Interruption Coverage

Business interruption coverage generally allows a business to recover certain losses in the event that the business suffers physical damage or loss that prevents it from operating its business, whereas civil authority coverage, generally allows a business to recover losses when it a civil authority issues an order that closes a business or prevents it from normal operations

Audience: Small Business Owners

Health and safety regulations
National

Occupational Safety and Health Administration - OSHA

Covid-19 Safety and Health Topics form OSHA

Provides information for workers and employers about the evolving coronavirus pandemic. The information includes links to interim guidance and other resources for preventing exposures to, and infection with, the novel coronavirus.

Audience: Small Business Owners, Employees, Self-employed, Non-profits

Financial planning
National

Brady Martz & Associates

Cash Flow Analysis

We are here to help you in this unprecedented time by providing you the essential understanding to handle the economic impact of these trying times. Please contact any of our following team members to discuss the challenges you are facing. We are ready to assist you.

Audience: Small Business Owners

Health and safety regulations
National

National Safety Council

Health and Safety Resources for Employers from NSC

This space is dedicated to COVID-19 health and safety resources created by the National Safety Council and its partner organizations.

Audience: Small Business Owners

Pivoting your business
National

Worth

Pivoting Your Small Business Model to Survive the COVID-19 Crisis

The world is changing rapidly, but (flexible) planning is still important. Small business owners should be engaging in strategic planning that weighs different business and economic scenarios over the next two weeks, two months and six months. Since this pandemic emerged, it has changed our social and economic world on a daily basis. Make a plan, but plan for different scenarios and consider conducting a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and a Threats, Opportunities, Weaknesses and Strengths (TOWS) matrix (examples below) to help you strategically plan during this time. 

Audience: Small Business Owners

Pivoting your business
National

Business.com

Pivoting Your Business in Response to COVID-19

All good pivots start with great questions. There are three business model aspects you should explore when deciding on potential pivots.

  • Value proposition: What value do you deliver with your product or service?
  • Value networks: How do you deliver and monetize your product or service?
  • Target customers: Who receives and benefits from what you provide?

Audience: Small Business Owners, Non-profits

Pivoting your business
National

Pursuit

How Businesses are Pivoting

Don’t hesitate to call everyone you owe money to. Be honest and upfront. Ask your lender for a deferment or your landlord for a temporary hold on lease payments. Call your vendors. Ask them to be more flexible in their payment terms. Don’t carry this burden alone. Be honest with your employees and let them know what you’re going through. Tell them you’re fighting every day and have a plan to get through this.

Audience: Small Business Owners

Financial planning
National

Lendio

Building a Cash Reserve for Your Business

The COVID-19 pandemic has highlighted the importance of saving money for a rainy day. While thousands of small businesses closed permanently in the spring of 2020, the ones that had cash reserves on hand for emergencies fared much better—especially considering the hurdles and delays that came with government aid like the Paycheck Protection Program. It shouldn’t have taken a global pandemic for small businesses to see the value of having a cash reserve, but nonetheless, many owners are now more aware of the importance of financial stability. Having cash reserves available can help you cover rent, utilities, and other common expenses until you’re operational again.

Taking steps to put away money isn’t easy, but it is important. Follow the steps below to build a cash reserve for your business. 

Audience: Small Business Owners

Pivoting your business
National

Gannett Co., Inc

Shifting the Business to a New Strategy

Things to consider: Altering the process to deliver your product or service, changing how revenue is generated, developing a new product or product line and targeting different market segments.

Audience: Small Business Owners

Access to Capital
National

Small Business Majority

Consejos para encontrar financiación y evitar préstamos predatorios durante COVID-19

Con los cierres de estados y cierres de negocios obligatorios por el estado, los propietarios de pequeñas empresas de todo el país están luchando para pagar lo nomina de sus empleados, alquileres comerciales, gastos generales y más. Ahora más que nunca, es importante estar alerta de los prestamistas abusivos a medida que usted busca capital para mantener su empresa a flote. Nuestra guía para evitar préstamos abusivos incluye pautas para solicitar PPP y EIDL, una lista de verificación para determinar si un préstamo es predatorio y un resumen de la Declaración de Derechos de los Prestatarios de Pequeñas Empresas.

Este documento ha sido traducido al Chino, Vietnamita, Coreano, Birmano, Jemer, Hmong, Bangladesí, Nepalí, Butanés, Hindi, Urdu, Punjabi, Tailandés, Lao, Tagalo, Samoano, Tongano y Marshalés en colaboración con National Coalition for Asian Pacific Americans Community Development con una subvención de la Fundación Ewing Marion Kauffman.

Audience: Small Business Owners, Self-employed, Non-profits

Access to Capital
National

PayPal Empowerment Grants

PayPal Empowerment Grants

*UPDATE - Applications closed* PayPal Empowerment Grants for Black Businesses Program, which will award up to $10,000 to more than 1,000 black-owned businesses that have been impacted by COVID-19 and civil unrest.

Audience: Small Business Owners

Paid Family & Medical Leave, Taxes, Workforce Issues
National

The Families First Coronavirus Response Act (FFCRA)

New Tax Credits

This law provides small and midsize employers refundable tax credits that reimburse them for the cost of providing paid sick and family leave wages to their employees for leave related to COVID-19. 

Audience: Small Business Owners, Employees, Non-profits

Taxes, Workforce Issues, Unemployment
National

Employee Retention Credit: The CARES Act

Tax Credit For Required Leave

This is a refundable tax credit for employers whose businesses were suspended due to a shutdown order or whose gross receipts dropped by more than 50 percent over the same time period last year. The credit is worth 50 percent of payrolls paid between March 13-December 31, 2020, up to a maximum of $10,000.

Audience: Small Business Owners, Employees, Non-profits

Access to Capital, Business assistance
National

Bridgespan

Bridgespan Covid-19 Resources for Nonprofits

The company provides consulting to nonprofits and philanthropists, leadership development support, and developing and sharing insights, has created resources around the crisis specifically geared toward the nonprofit sector. 

Audience: Non-profits

Access to Capital
National

Small Business Majority

Tips on finding funding and avoiding predatory lending during COVID-19

With state-mandated lockdowns and business closures, small business owners across the country are struggling to pay employees, rent, overhead costs and more. Now more than ever, it is important to be wary of predatory lenders as you seek out capital to keep your business afloat. Our guide to avoiding predatory lending includes guidelines for applying for PPP and EIDL, a checklist to determine if a loan is predatory and an outline of the Small Business Borrowers' Bill of Rights.

This document has been translated into Chinese, Vietnamese, Korean, Burmese, Khmer, Hmong, Bangladeshi, Nepali, Bhutanese, Hindi, Urdu, Punjabi, Thai, Lao, Tagalog, Samoan, Tongan and Marshallese in partnership with the National Coalition for Asian Pacific Americans Community Development with a grant from the Ewing Marion Kauffman Foundation.

Audience: Small Business Owners, Self-employed, Non-profits

Web presence, Acquiring customers
National

eBay

eBay Up and Running

EBay is offering no selling fees for new businesses through June 30, as well as other tools to help make your eBay business successful.

Audience: Small Business Owners, Self-employed, Non-profits

Workforce Issues, Business assistance
National

Reopen Main Street

Reopen Main Street

Potential reopening strategies, ideas, hints and tips for businesses, business districts and organizations as we enter the COVID-19 recovery phase.

Audience: Small Business Owners, Self-employed

General Small Business
National

Silver Lining

Silver Lining Small Business Response Workbook

This ebook lets you take inventory of your current situation, reflect on the best possible short-term response and then create the best action plan for your small business.

Audience: Small Business Owners, Self-employed, Non-profits

Business assistance
National

Community Wealth Partners

COVID-19 Resources and Support for Nonprofits, Foundations

Community Wealth Partners is helping nonprofits and foundations navigate through the crisis, including offering free support, navigation and thought leadership to nonprofits and compiling resources geared toward nonprofits.

Audience: Small Business Owners, Non-profits

Business assistance
National

America's Small Business Development Centers - SBDCs

Business Resiliency Toolkit

A no-cost business resiliency/recovery planning guide for business owners. A business resiliency plan is essential to the sustainability and success of your business through this crisis.

Audience: Small Business Owners

Paid Family & Medical Leave, Healthcare, Workforce Issues, Unemployment
National

BitWise Industries

Onward US

A national portal that will match open jobs to laid-off workers in seven states based on their specific skills through a questionnaire.

Audience: Employees

Access to Capital
National

Kiva

Kiva loan

Kiva is a non-profit that expands access to capital for entrepreneurs around the world. More than 2.5 million people have raised over $1 billion on Kiva.

0% interest loans up to $15,000 through crowdfunding

Audience: Small Business Owners

Access to Capital
National

Connect2Capital

Connect2Capital

Connect2Capital is an online marketplace of nonprofit lenders. Fill out a short form to get connected to a network of lenders that may be able to help.

Audience: Small Business Owners

General Small Business
National

Centers for Disease Control and Prevention - CDC

CDC Employer guidelines

Interim guidance for businesses and employers to plan, prepare and respond to coronavirus disease 2019

Audience: Small Business Owners

Workforce Issues
National

American Job Center

Rapid Response Program

**Update** Due to COVID 19 restrictions, many AJCs are temporarily closed or shifted to virtual services.

Employers planning a closure or major layoffs as a result of the corona virus can get help through the Rapid Response program. Rapid Response teams will meet with companies to discuss needs, help avert potential layoffs, and provide immediate on-site services to assist workers facing job losses.

Audience: Small Business Owners, Employees