Keep Them Coming Back: How to Encourage Repeat Customers for Sustainable Sales

When and where
Event Date: 
Tuesday, February 18, 2020
12:00 - 1:00 pm
Event Location: 
Online Webinar at Women’s Business Center Office in Redding
Redding, CA 96067

Register here:

Feb 18th, 12:00-1:00 PM, PST.

It’s easier to keep a customer than find a new one. Retention is one of the most effective ways to grow your business. It is also less expensive to keep a customer than to gain a new one.

When people know, like, and trust your products and services, they’ll want to come back to you for more.

Your long–term success depends on your ability to keep your present customers happy. When you do this, you transform them into your referral ambassadors.


Have you ever taken the time to consider:

• Do you make it easy for customers to continue to buy from you?

• Are you absolutely sure you are offering them what they want in the way they want it?

• Do you anticipate what they will buy from you next?


During this free webinar, we will explore the 8 steps of a solid repeat customer plan. As we go through each step, you’ll have time to jot down ideas that you can immediately apply to your business.


Follow this 8-step retention plan and increase your sales – starting with the people who already buy from you.

Trisha Funk is the Director of The Women's' Business Center at JEDI. She has 20 years of experience as an entrepreneur in various industries.


Joy Taylor is the Online Learning Specialist at The Women's Business Center at JEDI. Through consultations and webinar training, her goal is to help clients create robust, prosperous businesses.

Event type: 
Online event